Marine Relations Manager

Job Responsibilities

Reporting to Head of Marine Relations, you will be mainly responsible for:

  • Handling of HR complaints and grievances cases raised by seafarers on-board our vessel
  • Manage the harassment and bullying complaints, by promptly responding to HR complaints and grievance sent from vessel to be solved by the Company
  • Prepare and support the Maersk Marine Complaints Board in their decision-making on the complaints cases
  • Cross functional coordination, management reporting, stakeholder management, business process optimization
  • Provide support and infrastructure to assist in compliance with Maritime Labour Convention (MLC) across various aspects of Marine HR
  • Support the Marine Welfare & Wellbeing Manager for Seafarers
  • Build capabilities and manage relationships with flags states/regulators, shipping/employer associations, unions and other relevant stakeholders
  • Passionate and empathetic professional with strong motivation in creating a good environment for our seafarers
  • Strong communicator, with a keen sense for details. Possess curiosity and persistence to seek details in the course of work
  • Familiar with HR complaints and grievance procedures
  • Ideal candidate should have good knowledge of and experience in working with labour relations and maritime labour laws, but this is not a pre-requisite
  • Through knowledge of MLC and STCW and various Collective Bargaining agreements. Certification in compensation and benefits is an added advantage
Job location