Operation Officer

Job Responsibilities

Your key responsibilities will include but will not be limited to:

  • Manage and accept bookings and changes from all operations coordinated through Centre and where necessary arrange reliefs.

  • Allocate and schedule crews and tugs in accordance with relevant enterprise agreements and operating procedures.

  • Effectively communicate with customers, crew and authorities on all booking requests and changes.

  • Perform data entry of all booking information into relevant systems for invoicing purpose.

  • Record usage of crew for tug bookings and prepare information for payroll purposes.

  • Assist the local management team with adhoc duties as required.



To be considered for this role you will have:

  • Demonstrated experience in scheduling resources and/or personnel in an operational environment

  • Excellent communications skills with demonstrated ability to build strong relationships with internal and external stakeholders Ability to work under pressure, particularly in emergency situations

  • A strong degree of initiative and the ability to work with minimal supervision

  • Intermediate skills in MS Office including Outlook, Word and Excel

  • Availability to work 12-hour shifts on a roster that consists of days, nights, weekends and public holidays


It would also be beneficial if you have:

  • Experience in an operation Centre in a similar industry is highly desirable

  • Experience in the maritime or logistics industry

  • Experience in interpreting and working in accordance with enterprise agreements

  • Previous experience in Maritime or scheduling role is preferred

  • Excellent computer, multitasking and time management skills, efficient in Microsoft Office applications and professional.

Job location